Pendula user guides

New to Pendula?

  • What is Pendula?

    Pendula is a conversational SMS and email platform that allows you to easily create exceptional two-way interactio...

  • What does Pendula do?

    Businesses can make conversations with their customers easier than ever, by configuring and activating flows from ...

  • How our customers use Pendula

    You can derive value and succeed through a variety of different ways: Deliver a better and consistent customer ex...

  • SMS best practice

    SMS is a highly effective method of conversing with your customers, but there are a few things to bear in mind.   ...

  • Joining the Pendula Community

    Quick links What is the Pendula Community? How to join and create a user Where to post How to create a post Follow...

What's new at Pendula

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Engagement Hub

See all 12 articles

Integrations Hub

Reporting Suite

  • History

    Quick links All experiences All outbound messages All inbound messages Filters Exporting In History, you can view...

  • Reporting Point

    Quick links Settings Best practices The Reporting Point node allows you to contribute a conversion value every ti...

Retention Optimisation Suite

  • Retention Optimisation Suite

    Quick links Retention Optimisation Suite overview Cumulative performance Top performing flows Exporting Retention...

Troubleshooting and FAQs

  • Glossary

    A Actions Nodes A node category that carries out designated functions after a trigger activates it. Actions are su...