What is Pendula?
Pendula is a conversational SMS and email platform that allows you to easily create exceptional two-way interactions with your customers in minutes.
Pendula is designed to transform the way you communicate with your customers, providing them with a better experience while increasing the scale and efficiency of your business.
All of these things should make your life easier-and your business more successful!
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What are the benefits of conversational messaging?
Pendula can help you:
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shift from broadcast-only communications to conversational messaging
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take the cost and complexity out of using two-way SMS to engage with your customers
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take control of and easily automate your interactions across your entire customer life cycle from the one platform
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manage exceptions and manually respond to customers one-on-one when required
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integrate with and leverage your existing data
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provide visibility and reporting
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capture information and tie back to your data source and existing business processes
What are the benefits of conversational messaging?
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provide customers with choice, and immediate action
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hear more from your customers, their feedback is valuable
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automate responses and actions to save you time and resources