Malcolm Jacobson
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Recent activity by Malcolm Jacobson
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DEC 17, 2025 | Salesforce managed package updates
This release includes the following improvements.Release 2.0.0Salesforce Managed Package updates and new featuresThe version 2.0.0 release of the Pendula for Enterprise Salesforce Managed Package p...
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Generate email unsubscribe link node
The Generate email unsubscribe link action creates a single merge field that contains all of the tracking keys from an Email unsubscribe trigger node. This merge field can be used to add an unsubsc...
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Email unsubscribe trigger node
The Email unsubscribe trigger node is used to start a Pendula flow when a recipient clicks an unsubscribe link in an email. Tracking keys The information contained in the link is defined by adding ...
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How to process email unsubscribe requests
Processing email unsubscribe requests in a timely manner is essential to complying with marketing regulations and maintaining a good sender reputation score. Pendula’s powerful unsubscribe features...
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How CC and BCC work in outbound email
Pendula supports CC (carbon copy) and BCC (blind carbon copy) recipients in outbound emails, allowing you to include additional recipients for transparency or archiving purposes. This article outli...
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How to integrate Pendula with Microsoft Fabric
Microsoft Fabric is a unified data platform that streamlines data processing, storage, and analytics in a single, cohesive environment. By sending your data to Microsoft Fabric, you can unlock adva...
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How to access your Pendula Activity Sync data in Domo
Activity Sync data that is stored in an Amazon S3 bucket can be accessed by analytics tools. These tools can be used to track, generate, and report on business metrics that are relevant to your bus...
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Integrate your WhatsApp Business Account with Pendula
The WhatsApp channel is an Early Access feature. Contact your Account Executive for more information. This article describes how to add the credentials for a WhatsApp Business Account to your Pendu...
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An introduction to WhatsApp Business messaging
The WhatsApp channel is an Early Access feature. Contact your Account Executive for more information. Pendula's WhatsApp channel provides the ability for customers to send and manage WhatsApp Busin...
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How to create HubSpot tickets from QR codes
QR codes provide a quick and easy way for your customers to request support. By gathering requests via this method, you can easily gather the information needed to triage requests, create a new tic...
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