1. Pendula for Enterprise
  2. Pendula user guides
  3. Engagement Hub
  4. Email
  5. Setting up: BYO Provider

Setting up a new Amazon SES (BYO) email sender profile

Tejaswini Raghupathi
Tejaswini Raghupathi
  • Updated

An email sender profile manages your email sending configuration. This article outlines how to set up a sender profile for Amazon SES (BYO) email sending in the platform.

This article applies to sender profiles using Amazon SES (Bring Your Own).

Prerequisites

  • An active AWS account with SES access. Learn more about how to connect your Amazon SES account.
  • Completed AWS setup steps: SES identity verification, Configuration Set, SQS queues, and SNS subscriptions
  • Administrative access to updating your domain’s DNS records
  • A domain or subdomain for email sending

Creating sender profile

  1. Navigate to the Sender Profiles tab, click the BYO SES tile under Setup new email sender profile section.


  2. Enter a Profile name and optional Description for your sender profile. Select the content type for this sender profile:

    1. Transactional: transaction confirmations, account updates and event within your business.
    2. Marketing: Promotional content and commercial messages (unsubscribe link required for compliance).

     

  3. Enter the SES Configuration details from your AWS account. These must match what you configured in your AWS SES setup:
    • SES identity domain (e.g. marketing.example.com)
    • Configuration set name (e.g. smartpath-marketing)
    • SQS event queue name (e.g. smartpath-marketing-ses-events)
    • AWS region (e.g. ap-southeast-2)
       
  4. Configure the sender details for emails sent from this profile:
    • Sender name — the display name recipients will see
    • Username — the local part of the sender email address (e.g. product)
       

  5. Configure optional CC, BCC, and reply-to addresses. These will be the default addresses for this profile, with the option to add more when building your flows.



     

  6.  Select the AWS credential that SmartPATH will use to access your AWS account for sending emails via SES.

    If no credentials appear, you'll need to set up your Amazon SES connection in Integrations first before returning to this step. Learn more

     

  7.  Click Activate sender profile.

     

Next steps

After activation, you can: