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Navigate an email sender profile page (Amazon SES BYO)

Angel Cheung
Angel Cheung
  • Updated

The Amazon SES email (BYO) sender profile details page gives you a central place to review your sending configuration and manage the profile's lifecycle. This article explains how to navigate the page and understand the available options.

This article only applies to sender profiles using Amazon SES (BYO) email provider.

Viewing your sender profile

Navigate to the Sender profiles tab and click on any email sender profile from your list that uses the BYO SES Provider to view its detailed information.

Details

This section displays your sender profile's core configuration:

  • Name and description - editable identification fields
  • Channel, category and gateway – cannot be changed after creation.
  • Sender profile API name – The technical reference which can be used for dynamic sender profile sending. Cannot be changed after creation.

The Name and Description fields can be updated at any time by clicking the Update button.

Flows using this sender profile

 

View and manage all flows using this sender profile. By default, Active, Error, and Draining flows are displayed. To view Terminated flows, adjust the filter settings.

This list excludes flows that reference this sender profile using a merge field. This means there may be active flows using this profile that aren't visible here — keep this in mind before making any changes.

Email setup

This section details your email configuration status.

Sender details

Review and edit your sender information:

  • Sender name - the display name recipients see in their inbox.
  • Sender email address - username can be edited
  • Verified sender domain - Cannot be changed after creation.

Email configuration

View and edit settings:

  • CC address - the recipient(s) that will receive a carbon copy of emails sent with this profile
  • BCC address - the recipient(s) that will receive a blind carbon copy of emails sent with this profile
  • Reply-to address – Where recipient replies are directed

SES configuration

The following integration details can be updated:

  • Configuration set name
  • SQS event queue name
  • AWS region
  • AWS credential

Managing your email sender profile

Deactivate

Temporarily disable a sender profile without losing its configuration. Once deactivated, the profile won't be available to select in the Outbound Email node during flow design.

To temporarily disable a sender profile:

  1. Terminate all associated flows first
  2. Click Deactivate sender profile at the bottom of the page and confirm action.
Active experiences using this sender profile via a merge field will immediately error. Review these flows before deactivating.

Archive

Archiving hides it from the main sender profile list while preserving the configuration for compliance and record keeping. The profile must be deactivated before it can be archived.

Delete

Permanently remove a sender profile. The profile must be archived before it can be deleted. This action cannot be undone.