Angel Cheung
Activity overview
Latest activity by Angel Cheung
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Angel Cheung created an article,
Navigate an email sender profile page (Amazon SES BYO)
The Amazon SES email (BYO) sender profile details page gives you a central place to review your sending configuration and manage the profile's lifecycle. This article explains how to navigate the p...
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Angel Cheung created an article,
Outbound email
The outbound email node sends a single email with optional attachments. There are outcomes for 'sent' and optionally 'not sent', allowing you to continue an experience even if there is a sending fa...
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Angel Cheung created an article,
Sending email best practices
Effective email communication is essential for engaging customers. This article covers best practices for writing and sending outbound emails — from personalisation through to design, testing, and ...
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Angel Cheung created an article,
Understanding email headers and authentication
When you send an email through Pendula, technical details work behind the scenes to ensure successful delivery and protect your sender health. This article explains what recipients see and how auth...
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Angel Cheung created an article,
Introduction to Sender Profiles
Sender Profiles help you manage your sending reputation and deliverability across all messaging channels from one central place.What is a Sender Profile?A sender profile is the identity that you us...
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Angel Cheung created an article,
Creating a support ticket
Providing the right information when submitting a support ticket helps us investigate and resolve your issue as quickly as possible. Please include the following details when creating your request:...
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Angel Cheung created an article,
MAR 11, 2025 | Improved flow error management and other UX/UI improvements
This release includes the following improvements. Release 20250311 New error management in Flow Details We've made it easier to review and manage errored flows: Error tab: A new 'Errors' tab is n...
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Angel Cheung created an article,
MAR 4, 2025 | BCC and CC email recipients
This release includes the following improvements. Release 20250304 BCC and CC recipients in outbound emails CC (carbon copy) and BCC (blind carbon copy) recipients can now be added to your email...
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Angel Cheung created an article,
OCT 8, 2024 | New message segment and character counters
This release includes the following features and improvements. Release 20241008 New message segment and characters counters You can now easily track the number of segments and character count in ...
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Angel Cheung created an article,
SEP 16, 2024 | UI Improvements
This release includes the following improvement. Release 20240916 Activating a flow with warnings now includes clearer messaging to help you understand potential issues.
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