Malcolm Jacobson
Articles
Recent activity by Malcolm Jacobson
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How to create or retrieve a Coupon Code with Talon.One
Offering your customer a coupon is a great way to build customer engagement and loyalty. Customers can redeem coupons for discounts when making additional purchases, or for giveaways or special pro...
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Unlock the power of SMS marketing: Connect Talon.One to Pendula with ease
Webhooks can be used in Talon.One applications to send promotions to your customers through Pendula's messaging channels. As Talon.One webhooks are available to any application, you can create them...
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Connecting your WhatsApp account to Pendula
The WhatsApp channel is an Early Access feature. Contact your Account Executive for more information. In order for Pendula send WhatsApp messages on your behalf, you need to share account and billi...
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Pendula Salesforce Package architecture and objects
This article describes the architecture, message flow and objects of the Pendula Salesforce Package.The Pendula package provides the following features for Salesforce customers.Pendula tenant to Sa...
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Connect your Salesforce org to Pendula
Pendula authenticates with Salesforce using the OAuth 2.0 protocol. OAuth 2.0 is a standard for authorising applications to talk to each other. Salesforce user permissions The Salesforce user accou...
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WhatsApp - supported features
The WhatsApp channel is an Early Access feature. Contact your Account Executive for more information. This article list the supported WhatsApp features and functions currently available in the Pend...
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Send an outbound message using a WhatsApp template
The WhatsApp channel is an Early Access feature. Contact your Account Executive for more information. This article describes how to send an outbound message to a customer, using a pre-approved What...
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Pendula Settings for Salesforce Activity Sync
The Pendula Settings tab controls settings specific to the Pendula Salesforce app. These settings will be configured by Pendula as part of your onboarding. You shouldn't need to update or change th...
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Setting up Custom Domains for secure email delivery using Pendula
For marketers looking to authenticate their brand and boost credibility in client communication, sending emails from a custom domain is essential. This guide will walk you through the process of se...
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How to add the Pendula Console component to Salesforce record pages
Console can be added to the pages of any of the record types you selected in Pendula Settings. The following example shows how to add it to a Contact. The procedure is the same for the other record...
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