JAN 15, 2024 | Reply Matching Improvements & Bug fixes

This release includes the following features and improvements.

Release 20240115

General

• Updated the explanation in the flow lifecycle management modals (delete, terminate, draining and duplicate)

Reply Matching Improvements

We've implemented a more sophisticated way for you to build workflows based on anything your customers say! Learn more about how Reply Matching works 

• Creating a second Unmatched Message trigger prompts a modal with suggestions to address any errors or warnings
• Improved Conversation Preview in the Conversation Node and Inbound SMS trigger to include a tester to test to any rules or regexes you create
• New ability to add multiple rules to a Response Path in the Conversation Node and Inbound SMS trigger node
• Rules in a Response Path can now be moved up and down according to your priorities
• Convert recipes and rules to a regular expression (available to select customers only – please speak to your Pendula representative for more information)
• New warning modal for Inbound Triggers, explaining that all triggers will fire
• Fixed an issue where the Rule Name disappeared after selecting the rule
• Updated help documentation links across various nodes
• Fixed an issue where expired replies were still being matched to active Conversations
• Fixed an issue where an inbound SMS trigger with multiple matchers can trigger more than once from a single message