Angel Cheung
Activity overview
Latest activity by Angel Cheung
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Angel Cheung created an article,
Navigate an email sender profile page (Amazon SES BYO)
The Amazon SES email (BYO) sender profile details page gives you a central place to review your sending configuration and manage the profile's lifecycle. This article explains how to navigate the p...
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Angel Cheung created an article,
Outbound email
The outbound email node sends a single email with optional attachments. There are outcomes for 'sent' and optionally 'not sent', allowing you to continue an experience even if there is a sending fa...
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Angel Cheung created an article,
Navigate an email sender profile page (Pendula email)
The Pendula email sender profile details page gives you a central place to review your sending configuration, monitor deliverability health, and manage the profile's lifecycle. This article explain...
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Angel Cheung created an article,
Setting up a new Pendula email sender profile
An email sender profile manages your email sending configuration, including: Health status tracking, based on performance metrics and reputation monitoring One dedicated sender address per sender p...
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Angel Cheung created an article,
Sending email best practices
Effective email communication is essential for engaging customers. This article covers best practices for writing and sending outbound emails — from personalisation through to design, testing, and ...
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Angel Cheung created an article,
Understanding email headers and authentication
When you send an email through Pendula, technical details work behind the scenes to ensure successful delivery and protect your sender health. This article explains what recipients see and how auth...
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Angel Cheung created an article,
Sender health
Sender health reflects how well your messages are being received, and directly affects your ability to send. It's calculated using signals like data quality, message quality, and recipient engageme...
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Angel Cheung created an article,
Introduction to Sender Profiles
Sender Profiles help you manage your sending reputation and deliverability across all messaging channels from one central place.What is a Sender Profile?A sender profile is the identity that you us...
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Angel Cheung created an article,
Creating a support ticket
Providing the right information when submitting a support ticket helps us investigate and resolve your issue as quickly as possible. Please include the following details when creating your request:...
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Angel Cheung created an article,
MAR 11, 2025 | Improved flow error management and other UX/UI improvements
This release includes the following improvements. Release 20250311 New error management in Flow Details We've made it easier to review and manage errored flows: Error tab: A new 'Errors' tab is n...
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