Shrawani Bhattarai
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Latest activity by Shrawani Bhattarai
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Shrawani Bhattarai created an article,
Setting up a STOP or unsubscribe flow
Method 1 This method outlines an approach for automating SMS unsubscribe requests using CRM integration. 1. Inbound Message Trigger Configure an inbound message trigger to continuously monitor inc...
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Shrawani Bhattarai created an article,
Designing emails with Outbound Email node
Outbound email node In Pendula, there are two primary methods for designing emails within the Outbound Email Node: building from scratch using an email builder with a drag-and-drop interface or uti...
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Shrawani Bhattarai created an article,
Working with Email
Effective email communication is essential for engaging customers and achieving business goals. This article covers best practices for writing and sending outbound emails, emphasising the use of Pe...
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Shrawani Bhattarai created an article,
Working with SMS
SMS, or Short Messaging Service, is a powerful communication tool that allows businesses to engage directly with customers through concise, timely messages. Pendula enhances this by enabling conver...
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Shrawani Bhattarai created an article,
Setting up push notifications in Pendula
Make a web request Data Action What is a push notification? A push notification is a message sent from a server to a user's mobile device, appearing in the notification area of the device. These no...
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Shrawani Bhattarai created an article,
Introduction to Engagement Hub
Introduction to Experience and Workflow Studio Engagement Hub by Pendula allows businesses to interact with customers by connecting and configuring multiple channels such as SMS, Email, WhatsApp, a...
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Shrawani Bhattarai created an article,
Glossary
A Actions Nodes A node category that carries out designated functions after a trigger activates it. Actions are subdivided into data, messaging, and workflow types, each performing specific tasks ...
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Shrawani Bhattarai created an article,
Understanding flow versions and their management
Navigate Flows details page Each modification to an activeInsert Definition Here flowInsert Definition Here results in the creation of a new flow version. This versioning system is vital for mainta...
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Shrawani Bhattarai created an article,
Using flow versions in workflow studio
Navigate the Flow details page The Flow version pane within the Flow detailsInsert Definition Here page provides a detailed record of all changes in a flow, allowing you to review and manage differ...
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Shrawani Bhattarai created an article,
Understanding the Flow Lifecycle
Manage individual flows in various states This article provides a structured overview of the lifecycle stages that a flow undergoes within the Workflow Studio, from its inception as a draft to its ...
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